Privacy Policy for IT SOFFICE
Last Updated: July 25, 2026At IT SOFFICE ("we", "us", or "our"), accessible from www.it-soffice.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of information we collect, record, and how we use, protect, and handle it.
1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we request your personal information.
- Contact Information: If you contact us directly, we may receive your name, email address, phone number, company details, and the contents of your message.
- Service Data: When using our digital solutions, web development services, or AI integration tools, we process data necessary to provide the specific functionality of that service.
- Media & Document Files: Any files or images uploaded for processing are handled temporarily and securely for the sole purpose of fulfilling the requested service.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide and Maintain: Operate and maintain our website, applications, and custom IT solutions.
- Improve & Personalize: Enhance, customize, and expand our digital products and user experience.
- Communicate: Communicate with you directly or through our partners for customer support, project updates, and business inquiries.
3. Data Protection and Security
IT SOFFICE implements robust technical and organizational security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. We strictly limit the storage of sensitive processed data to the duration necessary for completing the service.
4. Third-Party Partners
We may share information with trusted third-party service providers to support our operations, including secure cloud hosting providers, AI processing units (such as OpenAI and Gemini APIs), and communication tools (such as Meta or Google analytics/APIs), all bound by strict data confidentiality and compliance standards.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with applicable legal, tax, or accounting obligations.
6. Your Data Rights
Depending on your jurisdiction, you have the right to access, correct, update, or request the deletion of your personal data stored by us. To exercise these rights, please reach out via our official communication channels.
7. Contact Us
If you have additional questions, concerns, or requests regarding our Privacy Policy or data practices, please do not hesitate to contact us at info@it-soffice.com.